FAQ
- How can I sell my product on Dilali (You can sell your products on Dilali by clicking “post free Ad" at the top right-hand corner of the menu section of your screen and you will be directed to the dashboard).
- Can I create multiple shops on Dilali (Yes, but each shop can only be registered under one Dilali account. Sellers are encouraged to list all their products in a single shop.
- How do I stop selling on Dilali (You can stop selling by deactivating your profile account
- Why was my account banned, suspended and deleted(Your account will be banned, suspended or deleted if it violates Dilali terms and conditions or our prohibited and restricted product policy. If it is confirmed that the submitted documents used for registration are fake and that the account was used for malicious activities).
- Why do I need an OTP for sign-in (To give your account extra security from scammers)
- How do I share my product listing on facebook, pinterest, twitter etc ( To share your listing with your followers on social media on the mobile app, use the “share” button on the top left on the product listing page. On the website, you click the social media buttons on the product listing page to share)
- What should I include in my item description (Include a clear and detailed description of the item’s condition, any defects, brand, size and relevant information).
- What should I do if I receive an item that doesn’t match the description ( Contact the seller to discuss the issue. If a resolution cannot be reached, contact our support line to report the case).
